Privacy Policy

7000bet apps is an online entertainment platform that provides sports betting and casino gaming services for users in Bangladesh. This privacy policy ("Policy") applies to the 7000bet apps website, mobile application, and all related services.

The purpose of this policy is to clearly inform you about what personal information we collect, why we collect it, how it is used, and what steps we take to keep your information secure. This policy has been prepared following widely recognised international data protection standards.

You are requested to read this policy carefully before using our platform. If you disagree with anything, please refrain from using the site and contact our support team.

7000bet apps collects user information at various stages. Information of different types — from registration through to daily transactions — is stored in our systems.

2.1 Registration Information

When creating an account, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• Preferred language and currency

2.2 Identity Verification Information

During the account verification process, a copy of a national ID card or passport may be requested. This information is used solely for the purpose of confirming identity and is kept under strict security measures.

2.3 Financial Transaction Information

To process deposits and withdrawals, we collect the necessary details related to the relevant payment method (bKash, Nagad, Rocket, Upay, bank transfer). Full card or account numbers are not stored on our servers.

2.4 Usage Information

The following information is collected automatically while you use the platform:

• IP address and device type
• Browser and operating system information
• Time of access to the site and duration of visit
• Which pages were visited and which games were played
• Betting history and gameplay data

Collected information is used only for specific and legitimate purposes. 7000bet apps never uses your information for unnecessary purposes.

3.1 Service Operations

• Creating and managing accounts
• Ensuring login and security
• Processing deposits and withdrawals
• Providing bonuses and rewards
• Providing customer support

3.2 Security and Fraud Prevention

To keep your account secure, we operate a suspicious activity detection system. If an unusual login or transaction pattern is detected, we notify you immediately.

3.3 Service Improvement

To improve the user experience, we analyse overall usage patterns. This analysis is conducted entirely on anonymised data.

3.4 Communication and Notifications

We use your email address and mobile number to send promotional offers, important updates, and transaction confirmations. If you do not wish to receive marketing messages, you have the option to opt out at any time.

7000bet apps follows the most up-to-date technology and practices to ensure the security of your personal information.

4.1 Encryption Technology

All data is transmitted via SSL (Secure Socket Layer) encryption. Passwords and sensitive information are always stored in encrypted form — no staff member can view them directly.

4.2 Server Security

Our servers are located in secure data centres and are protected by firewalls, anti-malware, and intrusion detection systems. Regular security audits are conducted.

4.3 Data Retention Period

Information for active accounts is retained until the account is closed. After an account is closed, certain information may be kept for the period required by applicable law, after which it is securely deleted.

4.4 Staff Access

Only authorised staff members can view the information necessary for their specific tasks. All staff are bound by confidentiality agreements and receive regular training on data protection.

7000bet apps does not sell your personal information or disclose it to third parties without permission. However, information may be shared in certain specific situations necessary for operating the service.

5.1 Payment Processors

To complete financial transactions, necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These third parties operate under their own privacy policies.

5.2 Game Providers

Some technical data is transmitted so that the software of game developers such as Evolution, Pragmatic Play Live, PG Soft, and JILI functions correctly. This data does not contain any directly identifying information.

5.3 Legal Obligations

Information may be disclosed in response to lawful instructions from competent authorities, court orders, or applicable legal requirements. In such cases, we will make efforts to notify you in advance where permitted by law.

5.4 Responsible Gaming Services

To support healthy gaming habits, limited information may be shared with responsible gaming organisations when necessary. For more details, please see our Responsible Gaming Guidelines page.

The 7000bet apps website and app use cookies and similar tracking technologies to function correctly.

6.1 Essential Cookies

These cookies are essential for the core functionality of the site. They are used to maintain login status, manage the shopping cart, and carry out security checks. Disabling these cookies will prevent the site from working properly.

6.2 Analytical Cookies

These cookies are used to analyse site performance and user behaviour. The data collected remains fully anonymised and is used to improve the service.

6.3 Preference Cookies

These cookies are used to remember your preferred language, theme, and personalised settings. They make your experience easier and more personalised.

6.4 Cookie Controls

Cookies can be managed through your browser settings. However, disabling essential cookies may cause some services to not work correctly.

7000bet apps strictly prohibits anyone under the age of 21 from opening an account. All our services are for adults aged 21 and above only.

Age is verified at the time of registration and may be confirmed again during subsequent identity verification processes. We do not knowingly collect information from any minor.

If it comes to our attention that a minor's information has entered our system, that account will be closed immediately and all related information will be deleted.

You have a number of important rights over your personal information, which 7000bet apps fully respects.

8.1 Right to Access Information

You have the right to know what information we hold about you. You can view this information by logging into your account or by contacting our support team.

8.2 Right to Correct Information

You have the right to correct any inaccuracies in the information we hold about you. This can be done through account settings or by notifying our support team.

8.3 Right to Delete Information

In certain circumstances, you can request that your information be deleted. However, some information may need to be retained for a specified period for legal or security reasons.

8.4 Right to Data Portability

You can request that your information be provided in a readable format. We may take up to 30 business days to fulfil this request.

8.5 Right to Opt Out of Marketing Messages

You have the right to stop promotional emails or SMS messages at any time. This can be done through account settings or by using the unsubscribe link at the bottom of messages.

7000bet apps reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will notify you by email or through a site notification.

Continuing to use the site after changes have been made will be taken to mean that you have accepted the terms of the updated policy. We therefore recommend reviewing this page regularly.

For more details about the general terms of use of our service, you can find further information on the About Us page.

For any questions, concerns, or requests regarding this privacy policy or your personal information, please get in touch with us.

10.1 Live Chat Support

Our live chat service is available seven days a week, 24 hours a day. Support is available in both Bengali and English. For urgent privacy matters, you will receive a prompt response through live chat.

10.2 Email Contact

For detailed privacy requests or formal complaints, please contact us by email:

[email protected]

When contacting us by email, send your message from your registered email address and include "Privacy Request" in the subject line. We generally respond within 2 business days.

You can also visit our Frequently Asked Questions (FAQ) section for answers to common questions — many common questions are already answered there.